GatherGrid

Terms of Service

Last updated: May 27, 2026

These Terms of Service (the “Terms”) form a binding legal agreement between you and Modular Organization Studio LLC (“GatherGrid,” “we,” “us,” or “our”) governing your use of gathergrid.org, our mobile apps, our APIs, and any related services (collectively, the “Services”). Please read them carefully. If you do not agree, do not use the Services.

1. Acceptance of these Terms

By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy, which is incorporated here by reference. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to both you and the organisation.

2. Eligibility

You must be at least 18 years old to create an account or enter into a transaction on the Services. Users between 13 and 17 may browse public event listings, but may not create an account, register for events, message vendors, or make payments without a parent or guardian acting on their behalf. We do not knowingly permit children under 13 to use the Services. See our Privacy Policy for more on children’s privacy.

You also represent that you are not barred from using the Services under the laws of the United States or your country of residence, and that you will not use the Services in a way that violates any law or regulation.

3. Accounts and account security

We offer four account types: User, Vendor, Coordinator, and Admin. When you create an account, you agree to:

  • Provide accurate, current, and complete information;
  • Keep that information up to date;
  • Keep your password and any two-factor authentication credentials confidential;
  • Notify us immediately at [email protected] if you suspect your account has been compromised;
  • Take responsibility for all activity that occurs under your account.

You may delete your account at any time from your account settings or by emailing us. See our Privacy Policy for what happens to your data after deletion.

4. Acceptable use

You agree not to:

  • Use the Services for any unlawful purpose, or to facilitate any unlawful activity;
  • Misrepresent your identity, your affiliation with any person or organisation, or the origin of any content you submit;
  • Upload, post, or share content that is defamatory, harassing, threatening, hateful, obscene, sexually explicit, or otherwise objectionable; that infringes anyone’s intellectual property, privacy, or publicity rights; or that violates any law;
  • Scrape, crawl, harvest, or otherwise extract data from the Services beyond what a normal browser session would access, except as expressly permitted by our public APIs and any written agreement we sign with you;
  • Reverse engineer, decompile, or attempt to derive the source code of any part of the Services, except to the extent applicable law expressly prohibits this restriction;
  • Interfere with, disrupt, or attack the Services, our infrastructure, or other users (including by using the Services to send spam, malware, or denial-of-service traffic);
  • Attempt to circumvent any access control, authentication mechanism, or rate limit;
  • Use bots, automated scripts, or click-farm techniques to generate registrations, favorites, reviews, comments, vendor messages, or affiliate-link clicks;
  • Resell, sublicense, or commercially exploit any part of the Services or any content you obtain through them, except as expressly permitted by these Terms;
  • Impersonate another GatherGrid user, vendor, coordinator, or admin.

We may suspend or terminate accounts that violate these rules, at our discretion and without prior notice where the violation is serious or ongoing.

5. User-submitted content

The Services let you submit content — event listings (as a coordinator), product listings (as a vendor), profile information, comments, reviews, messages, photos, and feedback (collectively, “User Content”). You retain all rights you have in your User Content. By submitting it, you grant GatherGrid a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, copy, modify, display, distribute, and create derivative works of the User Content for the purpose of operating, promoting, and improving the Services. This licence ends when you delete the User Content, except (i) for backups retained for a reasonable period, and (ii) for copies that have been shared with other users or third parties as permitted by these Terms.

You represent and warrant that:

  • You own or have all necessary rights to submit the User Content;
  • Your User Content does not infringe anyone’s intellectual property, privacy, publicity, or other rights;
  • Your User Content is accurate and not misleading, including any event details, prices, dates, capacities, and policies you publish.

We may, but are not obliged to, review, edit, refuse, or remove User Content that we believe violates these Terms or is otherwise objectionable.

6. Intellectual property

The Services — including the GatherGrid name and logo, the site design, the codebase, our editorial copy, our compiled event indexes, our calendar and discovery UI, and all related materials — are owned by Modular Organization Studio LLC or its licensors and are protected by copyright, trademark, and other intellectual-property laws. Except for the limited licence granted in Section 7, no other rights are granted to you.

If you believe content on the Services infringes your copyright, please email [email protected] with a notice that complies with the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)).

7. Licence to use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services for your personal, non-commercial use (or, for vendors and coordinators, for the business purposes covered by your account type). All other rights are reserved.

8. Affiliate links and third-party services

GatherGrid participates in affiliate marketing programs. Certain outbound links on the Services — including ticket CTAs (such as “Purchase this event now”), restaurant reservation CTAs, and transportation CTAs — route through an affiliate network and may earn GatherGrid a commission if you complete a qualifying purchase on the partner’s site. There is no additional cost to you for using these links.

Affiliate partners include Ticketmaster, Eventbrite, OpenTable, Uber, and other providers we may add from time to time, in each case routed through Impact.com or a comparable affiliate network. See our Privacy Policy for the data we share with them.

We do not control affiliate partners’ sites. When you click an affiliate link and leave the Services, you are subject to the partner’s own terms, privacy policy, refund policy, and customer-service practices. We make no representation or warranty about partner content, pricing, availability, ticket authenticity, reservation honoring, ride dispatch, or any other aspect of the partner’s service. Any transaction you enter into with an affiliate partner is solely between you and that partner. We are not responsible for, and disclaim all liability arising out of, your dealings with affiliate partners, including any losses, damages, or disputes.

The Services may also integrate or link to other third-party services we do not operate (such as map providers, payment processors, email delivery, and analytics). Your use of those services is governed by the third party’s own terms.

9. Payments

When you purchase tickets, pay a vendor booth fee, subscribe to a membership, or pay for a featured event listing on the Services, the transaction is processed by Stripe, Inc. By making a payment you agree to Stripe’s consumer terms in addition to these Terms.

Prices, fees, refund policies, capacity limits, and ticket-transfer rules are set by the event coordinator or vendor — not by GatherGrid. Where GatherGrid sets a fee directly (for example a featured-listing fee or a vendor subscription fee), the fee is disclosed before checkout. All fees are stated in U.S. dollars and are non-refundable except as required by law or as expressly stated at the point of sale.

Vendor subscriptions and memberships renew automatically on the cadence stated at signup unless you cancel before the renewal date from your account settings.

Pricing accuracy disclaimer. Events created or edited by Coordinators and Vendors are the responsibility of those parties — including the accuracy of displayed pricing and any “free” designations. GatherGrid does not independently verify or guarantee Coordinator/Vendor-set prices except where explicitly marked as “GatherGrid Verified” (e.g., events where pricing comes from a GatherGrid-monitored third-party source like Ticketmaster or Eventbrite). If you believe an event’s pricing is inaccurate, please contact the event organizer directly or report it to [email protected] so we can review.

10. Vendor and coordinator terms

If you operate as a vendor or coordinator on the Services, you additionally agree that:

  • You will accurately describe the events, products, prices, and policies you publish;
  • You will honor the registrations, ticket sales, and bookings you accept through the Services;
  • You are solely responsible for collecting and remitting any taxes (sales, use, occupancy, or otherwise) associated with your events or sales;
  • You are solely responsible for any permits, licences, insurance, and safety obligations applicable to your events;
  • You will respond to attendee questions and refund requests in a reasonable time and consistent with the policies you publish.

GatherGrid is a discovery and operations platform — we are not a party to the transaction between you and your attendees or customers.

11. Disclaimer of warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. GATHERGRID DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY EVENT LISTING, VENDOR PROFILE, REVIEW, COMMENT, PRICE, OR OTHER CONTENT MADE AVAILABLE ON OR THROUGH THE SERVICES. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GATHERGRID AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GATHERGRID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL GATHERGRID’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID GATHERGRID DIRECTLY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless GatherGrid, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or the rights of any third party (including an event attendee, vendor customer, or affiliate partner).

14. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including (without limitation) violation of these Terms, suspected fraud, abusive behavior, or operational reasons. You may stop using the Services and delete your account at any time. Sections that by their nature should survive termination — including Sections 5 (licence granted to GatherGrid in User Content), 6 (intellectual property), 8 (affiliate links), 11 (disclaimer), 12 (liability), 13 (indemnification), and 15 (dispute resolution) — will survive.

15. Governing law and dispute resolution

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Michigan, without regard to its conflict-of-laws principles, and by the applicable federal laws of the United States.

Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing [email protected] and giving us 30 days to respond.

Binding arbitration. If we cannot resolve the dispute informally, you and GatherGrid agree that any unresolved dispute will be resolved by final and binding individual arbitration administered by a recognised arbitration provider under its consumer rules, with the seat of arbitration in the State of Michigan. Each party will bear its own costs except as the arbitrator allocates them. The arbitrator may award any remedy that a court of competent jurisdiction could award.

Class-action waiver. You and GatherGrid agree that any claim will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class proceeding.

Exceptions. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights. Either party may bring an individual claim in small-claims court if it qualifies.

Jurisdiction for non-arbitrable matters. For disputes that are not subject to arbitration (including small-claims and equitable-relief actions), you and GatherGrid consent to the exclusive jurisdiction of the state and federal courts located in the State of Michigan.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or by a notice on the site before the change takes effect. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services.

17. Miscellaneous

  • Entire agreement. These Terms and the documents incorporated by reference (including the Privacy Policy) are the entire agreement between you and GatherGrid regarding the Services.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be enforced to the maximum extent permitted by law.
  • No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
  • Headings. Section headings are for convenience only and do not affect interpretation.
  • Force majeure. We are not liable for failures or delays caused by events beyond our reasonable control, including natural disasters, infrastructure failures, denial-of-service attacks, and labor disputes.

18. Contact

Questions about these Terms? Email us at [email protected] or write to:

Modular Organization Studio LLC
Attn: Legal
P.O. Box 177, Clio, MI 48420

You can also reach us through our Contact page.